In terms of customer service this may may quite possibly be the worst place I have dealt with. They could care less they completely messed up our To Go order. I wouldn't even feed the Teriyaki Chicken to the coyotes. Obviously will NEVER EVER go there again
We drive past a dozen other Asian restaraunts to come here - we love it!
Casual Chinese cafe with all the traditional Chinese dishes. I had the Kung Pao chicken.
We stopped in for lunch and the food and service were excellent. The hot and sour soup is delicious!
Portion was huge. The food was good just not great. Service was okay.
Food is less than average. Chinese food is my favorite and I've been to several Chinese restaurants and I would rate this a 4 out of 10. This is my 2nd time at this restaurant and only reason I came back is proximity to work but will not return. Customer service is terrible. They didn't even check or offer to refill my water or tea. I had to flag them down to get my check even though there was hardly anyone there. Lastly what killed it is when I was paying. I was traveling on business and used my diners card here the first time I came a few weeks ago. It was prompting me to enter a passcode which came as I surprise since I was never prompted before at other places and I have been using my card for several months now. The young lady at the counter was nice enough to try and swipe the card instead of the chip reader and that worked. Yesterday, when I came back, it was an older Chinese couple manning the place. When it was time to checkout, I used the same diners card and had the same issue. Asked the older Chinese lady to try swiping it as that worked last time and she refused. She was also quite mean, loud, and curt. I tried to explain to her what worked last time and she just kept cutting me off and insisting I enter my pin. She wouldn't even try it which really pissed me off. She told me use other card or pay in cash. No other option. She just kept talking over me. I didn't want to make a scene so just decided to pull another card. I will never come back to this place.
Jasmine Chinese Asian Cafe is a US Cafe based in Lone Tree, Colorado. Jasmine Chinese Asian Cafe is located at 9400 Heritage Hills Cir, Lone Tree, CO 80124, USA.
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